Patches ship as fast as 5 business days. Free shipping & satisfaction guaranteed!

Stitch Patches strive for customer satisfaction and remain focused on designing and manufacturing high-quality patches.

Refund Policy

Stitch Patches
Email: sales@stitchpatches.com

Returns

At Stitch Patches, we want you to be completely satisfied with your purchase. If for any reason you are not, we gladly accept returns on both defective and non-defective items.

  • Product Condition: Items must be returned in new, unused condition with all original packaging and tags intact.
  • Return Window: Returns must be initiated within 30 days of the delivery date.
Exchanges

We accept exchanges for items that do not meet your expectations or for size/color changes, provided they meet the return condition criteria. To initiate an exchange, please contact us at [email protected].

Return Method and Fees
  • Method: Returns and exchanges must be made by mail.
  • Return Label: You can download and print a prepaid return label from our website. Return shipping is free of charge.
  • Restocking Fees: We do not charge any restocking fees.
Refund Processing Time

Once we receive your returned item(s), we will inspect the product condition. If approved, your refund will be processed within 7 business days to the original payment method. You will receive a confirmation email once the refund is issued.

Order Cancellation

If you need to cancel your order, please contact us at [email protected] within 24 hours of placing your order. After this period, your order may already be processed and shipped, and a return will need to be initiated instead.

Contact Us

For any questions, returns, exchanges, or order cancellations, please contact us at:
 [email protected]

Thank you for shopping with Stitch Patches.

In-store returns: 4382 Larwin Ave, Cypress, CA 90630, USA

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